Modern Slavery Statement for Cleaners Urrey

Image illustrating a modern slavery policy commitment for Cleaners UrreyCleaners Urrey is committed to conducting business with integrity, dignity, and respect for human rights. This modern slavery statement sets out our approach to preventing forced labour, human trafficking, servitude, and all forms of exploitation within our operations and supply chains. We recognise that modern slavery can affect many sectors and can be hidden in complex labour arrangements, making vigilance essential. Our commitment is rooted in a zero-tolerance policy toward any activity that undermines freedom, safety, or lawful employment.

As a responsible cleaning business, we expect the same standards from all employees, subcontractors, agency workers, and suppliers. We do not knowingly engage with any party that uses coercion, deception, debt bondage, withholding of wages, passport retention, or any other practice associated with slavery or trafficking. Cleaners Urrey promotes lawful working conditions and fair treatment, and we take steps to identify risks early through recruitment checks, contractual controls, and ongoing monitoring.

Image showing supplier audit and due diligence checksOur policies are designed to reduce risk across every part of the business. We review hiring practices to ensure that workers are employed voluntarily and are free to leave in accordance with applicable law. We also ensure that all labour providers and contractors understand our expectations. Where we identify a potential breach, we act promptly, which may include investigation, corrective action, suspension of engagement, or termination of the relationship if required.

Supplier Oversight and Due Diligence

Supplier governance is a key part of our Cleaners Urrey modern slavery approach. Before entering into a commercial relationship, we assess suppliers for ethical labour practices, business legitimacy, and compliance history. Contracts include provisions requiring suppliers to uphold anti-slavery standards and to cooperate with checks. We also reserve the right to request evidence of worker protections, payroll practices, right-to-work procedures, and subcontracting controls.

Image representing confidential reporting channels and worker protectionWe carry out supplier audits on a risk-based schedule, prioritising higher-risk categories such as labour agencies, outsourced service providers, and businesses operating in sectors or regions with increased vulnerability. These audits may involve document reviews, worker interviews, site observations, and verification of recruitment processes. Findings are recorded, and suppliers are expected to address any gaps within agreed timelines. Persistent or serious non-compliance is treated as a material concern.

To strengthen accountability, we maintain clear procurement standards and require management approval for exceptions. We encourage transparency in subcontracting and do not allow undisclosed labour chains. By maintaining oversight of our supply chain, Cleaners Urrey aims to reduce the possibility that hidden exploitation could occur in support of our services. Preventive action is considered more effective than reactive intervention, and our due diligence framework reflects that principle.

Reporting, Escalation, and Worker Protection

Cleaners Urrey provides multiple reporting channels so that concerns about modern slavery, unsafe conduct, or unethical labour practices can be raised safely and in confidence. Employees and workers may report matters through line management, human resources, or designated internal compliance routes. Reports may be made without fear of retaliation. We treat all concerns seriously and investigate them promptly, respecting confidentiality and the rights of those involved.

Where a report suggests possible exploitation, we escalate the matter to senior management for review. If necessary, we engage relevant specialists or authorities to support an appropriate response. Our focus is to protect vulnerable individuals, preserve evidence, and stop harmful practices quickly. We also support awareness training so that staff can recognise warning signs such as restricted movement, unusual control over wages, or signs of intimidation.

Image symbolizing governance, leadership oversight, and escalationThe Cleaners Urrey slavery statement also reinforces our expectation that managers foster a culture of openness and responsibility. Supervisors are expected to monitor working conditions carefully and to challenge anything that appears inconsistent with our values. We believe that ethical labour standards depend on everyday leadership, not only formal policies. By combining training, vigilance, and accessible reporting, we strengthen our ability to respond effectively.

Governance, Annual Review, and Continuous Improvement

Image depicting annual review and continuous improvement processesResponsibility for this statement sits with senior leadership, who oversee compliance, review risk indicators, and ensure that our anti-slavery measures remain effective. We measure progress through supplier reviews, audit outcomes, incident logs, and training completion. Lessons learned from investigations or operational changes are used to refine procedures and improve controls across the business.

Cleaners Urrey will conduct an annual review of this modern slavery statement and its supporting processes. The review will consider emerging risks, changes in legislation, supplier performance, audit findings, and the effectiveness of reporting mechanisms. This annual cycle ensures that our response remains current and proportionate. If improvements are needed, we will update policies, strengthen checks, or expand training accordingly.

Our aim is continuous improvement, not compliance in name only. We recognise that preventing modern slavery requires sustained attention, clear accountability, and practical action. Through our zero-tolerance policy, supplier audits, reporting channels, and annual review, Cleaners Urrey seeks to uphold human dignity and support ethical business practices throughout our operations and supply chain.

Cleaners Urrey

Cleaners Urrey’s modern slavery statement sets a zero-tolerance policy, supplier audits, reporting channels, and annual reviews to prevent exploitation.

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What Our Customers Say

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4.9 (10)

Amazing job by Surrey Cleaning Firm! They arrived as promised, were extremely courteous and left my house sparkling. Their attention to even the smallest details was impressive. Highly recommend their service.

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M

Reliable and professional. They did a superb job cleaning my bathrooms--just as promised, no drama. Recommend to everyone!

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C

A very professional experience with outstanding service. Highly recommend.

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J

Had my carpets cleaned and, as always, I'm so pleased with the results. The cleaner was a wonderful person and did a very detailed job.

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S

Our home's carpets look amazing thanks to the hard work of the cleaning team. They were polite, efficient, and exceptionally thorough. Thank you Cleaner Surrey.

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R

Thank you, Surrey Cleaner, for making my place shine! Your meticulous work did not go unnoticed. I'll use you again and recommend to everyone.

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C

I've come to expect dependable service from Surrey Cleaning Company. Their team is always punctual and incredibly thorough, ensuring every spot is spotless.

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J

Extremely satisfied with the service! I've hired Cleaner Surrey for end of tenancy cleans twice, and both times we received our full deposit back without hassle. The cleaner showed up promptly, was courteous and thorough, finishing the two-bed flat in under four hours!

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M

Team was professional and did an excellent, detailed job. Kitchen appliances and carpets were left spotless. Fast turnaround at a fair price.

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A

The team is always energetic, hardworking, and reliable. Customer service is fantastic--responsive and helpful. I've used Surrey Cleaners numerous times and will continue.

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